At DigiWebpix, we are committed to ensuring your satisfaction with our digital products. Before making a purchase, please read our refund policy carefully.

Digital Products Disclaimer

All products sold on Amira Webpix, including WordPress themes, plugins, and tools, are digital downloads provided under the GPL license. Once a product is downloaded, it cannot be returned, as digital goods cannot be “returned” in the traditional sense.

Refund Eligibility

Refunds may only be considered in the following situations:

  1. Duplicate Purchase: If you accidentally purchase the same product twice.
  2. Technical Issues: If you are unable to access your purchased product due to a system error on our end.
  3. Incorrect Product Delivery: If you receive a product that does not match your order.

How to Request a Refund

To request a refund, please contact our support team within 7 days of your purchase with:

  • Your order number
  • The product name
  • A detailed description of the issue

Email us at: amirawebpix@gmail.com

Refund Process

  • Once your refund request is approved, the amount will be processed via the same payment method used during purchase.
  • Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued for:

  • Products that have been downloaded successfully.
  • Changes of mind or accidental purchases.
  • Compatibility issues with themes, plugins, or third-party services.
  • Issues caused by third-party plugins or services not sold by Amira Webpix.

Contact Us

If you have any questions about our refund policy, please contact us at:
Email: amirawebpix@gmail.com
Phone: +91-8078687718